Default Download Options for Gather Requests

Users can configure the default behavior of documents they choose to download. Options include saving immediately, queuing a download to a personal My Downloads area, and being asked for the proper action each time.

Set Default Download Behavior

  1. Click the Profile icon in the upper right-hand corner. 
  2. Click My Settings.
  3. Click the drop-down next to Download Options and select:
    • Download Now: This downloads files immediately to the location set within your web browser.
    • Download to "My Downloads": This downloads files in the background to a personal My Downloads area in Gather. Users can access this area by going to their profile icon and selecting My Downloads. 
    • Prompt Me Every Time: This brings up a dialog asking if the user wants to download the files immediately or to queue them for download in the My Downloads area.
  4. Click Save to save any changes made. 

My Downloads

The My Downloads area in Gather lets users collect documents asynchronously while they continue to work. This is useful if downloading a large file or many files which may take significant time to complete. With My Downloads, users can continue to work while Gather assembles the documents in the background.

The My Downloads dialog shows the user downloads that they have initiated. Each download is separated by an icon and a line.

  1. Click the Profile icon in the upper right-hand corner. 
  2. Click My Downloads.
  3. Review information about the download, which includes:
    • Name of the generated zip file.
    • Date that the zip file was created.
    • Initials of the user who initiated the download. 
    • Size of the zip file.
  4. Click the Download icon to download the zip file immediately.
  5. Click the Delete icon to delete the download.
  6. Click Clear All to remove all downloads from the My Downloads section. 

Info

  • Files in My Downloads are automatically removed after 30 days. 
  • If files are still being collected and zipped by Gather, the user sees a spinning circle and is not able to download them.
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